Contido principal do artigo

Oksana Zhemchugova
Reshetnev Siberian State University of Science and Technology
Rusia
https://orcid.org/0000-0003-4850-7874
Violetta Levshina
Reshetnev Siberian State University of Science and Technology
Rusia
https://orcid.org/0000-0002-2830-4298
Vol 29 No 3 (2020), Artigos, páxinas 1-13
DOI https://doi.org/10.15304/rge.29.3.6538
Recibido: 17-01-2020 Aceptado: 08-06-2020 Publicado: 09-09-2020
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Resumo

A relevancia do estudo está asociada co problema de introducir un enfoque baseado no risco nos sistemas de xestión de calidade (SXC) de organizacións de diversos sectores de acordo cos requisitos da norma ISO 9001:2015. Ofrécese un novo criterio de clasificación de riscos baseado na súa aplicación en sistemas de xestión en relación con diversos aspectos da actividade das organizacións, en particular o risco en SXC (risco de calidade). Preséntase a definición dos autores do termo “risco de calidade” e aclárase o concepto do “enfoque baseado no risco no SXC”. O enfoque metodolóxico para a elección da complexidade do enfoque baseado no risco, dependendo da madureza do SXC nunha organización e dos factores do seu medio, esenvólvense e próbanse en 46 organizacións de diversas industrias.

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